Refund is possible if order is damaged during shipping (photo must be provided). Or I can redo order and resend it. Since I pack order very well, this is unlikely.
You can return order after receiving it. It is impossible to refuse order during delivery. This is due to peculiarities of international shipments.
Refund is possible after confirmation of sending parcel back (you need to provide a photo of check with tracking code). You pay return shipping yourself. In this case, refund is made completely minus payment system commission.
Return order and refund money is possible only after you receive parcel.
Regardless of return reasons, I am always ready to help you.